Terms Conditions
Effective Date: 10/10/2025
Business: Grayson Roofing & Chimney
Address: 436 MacArthur Ave, Garfield, NJ 07026
Phone: (201) 310-7147
Email: [email protected]
Website: https://www.graysonconstructiongroup.com/
Licensed NJ Home Improvement Contractor: #13VH08775100
Acceptance of Terms
By requesting an estimate, approving a proposal, signing electronically or in writing, paying a deposit, scheduling work, or using our website (the “Site”), you agree to these Terms & Conditions (“Terms”). If you do not agree, do not use the Site or our services.Services and Proposal Scope
• Written Scope Controls. We perform only the services expressly listed in our written estimate/proposal/contract (collectively, the “Proposal”). Verbal statements do not change scope.
• Price Validity. Proposal pricing is valid for 30 days unless stated otherwise.
• Exclusions. Unless listed, we do not include structural engineering, painting, interior repairs, electrical, plumbing, carpentry, remediation of hazardous materials (asbestos, mold, lead), or unrelated trades.
• Unforeseen Conditions. Roofs/chimneys may conceal rot, damaged decking, code issues, failed liners, wildlife nests, etc. If discovered, we will document and issue a change order. Work pauses until written approval.Scheduling, Access, and Site Conditions
• Weather and Safety. We may reschedule due to weather, material delays, safety, or emergencies.
• Customer Responsibilities. Provide safe access; keep driveways clear for trucks/dumpsters; remove/secure items in attics and work areas; keep pets/children away from jobsite.
• Noise and Vibration. Roofing/masonry work is loud and can vibrate walls/fixtures. Secure fragile items. We are not responsible for unsecured items.Permits, Codes, and Inspections
We obtain required permits for the listed scope unless the Proposal states otherwise. We follow applicable codes and manufacturer specifications. Code upgrades not required when your home was built are excluded unless listed.Materials and Substitutions
We provide new, quality materials as specified. If a product is discontinued or delayed, we may propose an equivalent or better substitution for your approval.Insurance and Property Protection
• We carry general liability and workers’ compensation in customary amounts; proof available upon request.
• We use reasonable protection (tarps, magnetic sweeps). Normal wear from access (foot traffic, ladders, dumpster placement) is not considered damage. Tell us in writing before work starts if there are sensitive areas to avoid.Payment Terms
• Deposit. A deposit may be required to schedule and order materials.
• Progress and Final. Progress payments may apply. Final payment is due upon substantial completion (system watertight/operational), even if minor punch-list items remain.
• Late Fees. Overdue balances accrue 1.5% per month (or the maximum allowed by law), plus reasonable collection costs and attorneys’ fees.
• Title and Liens. We retain title to materials until paid in full and reserve all rights under New Jersey’s Construction Lien Law.Insurance Claims (If Applicable)
We provide documentation (photos, reports, scope) and meet adjusters as a courtesy. We do not guarantee coverage or insurer approvals. You are responsible for deductibles, upgrades, and uncovered work. We do not accept assignment of benefits unless agreed in writing.Cancellations and Changes
• Standard Jobs. You may cancel before material orders or mobilization without charge. After ordering/mobilization, you owe actual costs (non-returnable materials, restocking, permit fees, reasonable mobilization).
• Emergency Dispatch. Once dispatched, a trip/dispatch fee applies even if conditions change before arrival.
• Consumer Rescission. Where applicable law grants a cooling-off period, we provide required notices and honor those rights.Warranties
• Workmanship. Our workmanship is warranted as stated in your Proposal (typically 1–10 years depending on scope). It covers installation defects—not storm events, third-party damage, animal damage, ice dams, or lack of maintenance.
• Manufacturer. Product warranties are provided by manufacturers (some up to 50 years). Registration and terms vary; the manufacturer makes final coverage decisions.
• Exclusions. No coverage for consequential damages (interior finishes, personal property, loss of use), pre-existing conditions, ponding on roofs not designed for it, improper ventilation by others, masonry movement from settlement/freeze–thaw, or alterations after our work.Roof-Specific Notes
• Ice Dams and Ventilation. Ice dams result from heat loss/venting issues. Roofing alone does not resolve root causes; such leaks are not workmanship defects.
• Tear-Offs Reveal Damage. Decking/framing repairs are time and material unless otherwise priced.
• Other Trades. Damage caused by satellite, HVAC, solar, or other trades voids our warranty in affected areas.Chimney-Specific Notes
• Masonry Behavior. Freeze–thaw and movement affect mortar/brick. Waterproofing reduces but does not eliminate moisture entry.
• Liners and Draft. Proper draft depends on appliance sizing, fuel, and building conditions. Liner work improves safety but cannot guarantee draft if appliances or make-up air are undersized.
• Wildlife. Caps/guards help but do not make chimneys pest-proof.Hazardous Materials
We do not test for or remediate asbestos, lead, mold, or other hazardous substances. If encountered, work halts and options are provided. Abatement is the customer’s responsibility and billed separately.Photos, Videos, and Testimonials
You grant permission for jobsite photos/videos before/during/after for documentation, training, and marketing (we avoid street numbers and family images), unless you opt out in writing before work begins.Website Terms of Use
• Informational Only. Site content is provided “as is.” We strive for accuracy but do not guarantee it.
• No Professional Advice. Online information does not replace on-site inspections.
• Intellectual Property. Site content, logos, and images are owned by or licensed to us. Do not copy/scrape/resell.
• Prohibited Use. Do not attempt to breach security, disrupt the Site, or scrape pricing.
• Third-Party Links. We are not responsible for third-party sites.Privacy and Communications
• We collect information you provide (name, contact details, service address, photos relevant to work) to estimate, schedule, and perform services.
• By providing your phone or email, you consent to receive calls, emails, and auto-dialed/SMS messages related to your project; carrier rates may apply. Reply STOP to opt out of SMS. We do not sell your data.
• We use service providers (email, CRM, payments) under contract. See our Site for the full Privacy Notice.Disclaimers and Limitation of Liability
• Except as expressly stated, all other warranties are disclaimed to the fullest extent permitted by law.
• Our total liability for any claim is limited to the amount you paid us for the specific work giving rise to the claim.
• We are not liable for special, incidental, punitive, or consequential damages (including lost use, lost profits, or interior finishes).Indemnification
You agree to indemnify and hold us harmless from third-party claims arising from: (i) your misuse of the Site; (ii) conditions you concealed or failed to disclose; or (iii) alterations by others after our work.Force Majeure
We are not responsible for delays or failures caused by events beyond our reasonable control (including severe weather, supply chain failures, strikes, epidemics, utility failures, acts of God).Disputes, Governing Law, and Venue
• Informal Resolution. Most concerns are resolved via site visit and punch list. Contact us promptly.
• Law and Venue. These Terms are governed by New Jersey law. Exclusive venue lies in state or federal courts located in Bergen County, NJ, except either party may bring an eligible matter in small-claims court.
• Attorneys’ Fees. In actions to enforce payment, the prevailing party may recover reasonable attorneys’ fees and costs.Severability and Updates
If any provision is unenforceable, the remainder remains in effect. We may update these Terms on the Site. For active projects, the Terms attached to your signed Proposal control.Contact
Questions about these Terms or your project: (201) 310-7147 • [email protected] • 436 MacArthur Ave, Garfield, NJ 07026